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We want our customers to be the happiest in the industry. The Lumesse Customer Promise explains how we'll work to achieve that.

We'll be honest and respectful - so you know what to expect from us

We'll be open-minded and thoughtful - with creativity, inspiration and innovation

  • We love inspired ideas - yours and ours - and we'll use the best ones to help create and improve our products and services.
  • We'll provide intuitive products that meet the service levels we agree with you.
  • We'll ask every customer at least twice a year how we can do better and we'll act on what you tell us.

We'll share the journey with you - so we can give you what you want

We'll be good to work with - we think work should be fun and rewarding

This is our promise to you. Judge us on this.