Lumesse is led by a highly experienced Leadership Team with a track record of success in global software companies and deep expertise in the talent management industry. The team reflects our diverse and global culture, with representatives living and working in many parts of the world, including the US, Europe and Asia.

Read more about the Leadership Team below, and learn what they do for Lumesse, how they approach their jobs, and what they like about working here.

Thomas Volk - Lumesse CEO

Thomas Volk

Chief Executive Officer

Thomas is a successful international business leader with experience working with a range of software, hardware and services businesses across the USA and Europe. During his career, Thomas has worked with large multi-national business as well as medium and more recently smaller SaaS businesses.

Having completed a Masters degree in Computer Science, Thomas started his working life with HP in Germany. During his 18 years at HP Thomas undertook a variety of sales, marketing and general management roles including leading the sales integration of HP and Compaq. Thomas spent the last 6 years of his HP career living and working in Colorado and California

Having completed the Compaq merger, Thomas moved to Sybase, a US based  Information Management software business with offices in 60 countries and global revenues of $750m. After running the Product Group and R&D he was responsible for all sales, marketing, professional services and customer support outside North America. At Sybase Thomas implemented a number of changes that were fundamental to the successful turnaround of the business.

In 2006 Thomas returned to Germany to take up a role as CEO of IDS Scheer, a publically quoted Business Process Management software and services business, with sales of $600m and extensive global operations. During his time at IDS Thomas expanded the business internationally and grew the company to new record levels.

In 2009 Thomas co-founded Timarron Group, providing support and advice to software and hardware companies ranging from Fortune 100 businesses to entrepreneurial start-ups. During this time Thomas gained valuable insight into the Human Capital Management market working with Sum Total Systems and other players in that market segment. Thomas is also chairman of the board of Personal & Infomatik, a public German company focussed on HR software. 

Prior to joining Lumesse Thomas led the transformation of the large countries in the EMEA group of Dell  to focus on a new Go-to-Market strategy to drive increased sales.

Michael Hunt

Chief Financial Officer

Michael is responsible for all of the financial and legal aspects of the Lumesse business and is based in the Capability Green office in the UK. Michael joined Lumesse from NorthgateArinso, a global leader in HR software & services, where he held the role of Global Finance Director. Prior to NorthgateArinso, he held leading Finance roles at BT and Hoffman-La Roche, after starting his career at PwC.

Neal Bruce

Director of Product Strategy

Neal heads up our Product Management & Marketing organisations and is responsible for ensuring we deliver on our commitment to innovation. As leader of this function Neal brings with him a highly successful track record in delivering true innovation in the HCM software industry.

Prior to joining Lumesse Neal led Product Development at Peoplefluent, where he and his team won multiple industry awards for their products.  Neal has also held executive appointments at FirstAdvantage, EnticeLabs and led the Global Innovation Group at Monster.

Before joining the world of technology Neal was an HR practitioner, as Head of Global Staffing at PTC, and started his career at Ernst & Young.

Nick Goss

Director of Service Delivery

Nick Goss is a highly experienced technology executive with over 20 year’s international high-tech experience and a strong track-record of providing and developing enterprise SaaS services. He has previously been named as a Premier 100 IT Leader by Computerworld Magazine and so has an established reputation for excellence.

Nick joined Lumesse from a role as Chief Technology Officer at Imaginatik, a publicly listed company providing innovation software and services to Fortune 500 clients worldwide. Prior to that he held CEO, CIO and Director level roles within established companies such as BMC Software and within entrepreneurial start-ups in Europe and the US.

Nick is responsible for managing all aspects of Lumesse’s solutions delivery.

Guy Langley

Chief Operating Officer

Guy Langley leads our Sales and Professional services organisation globally, working closely together with our Regional Directors to ensure we perform to the highest standards for all stakeholders.

Prior to joining Lumesse Guy was Senior Vice President for Europe, Middle East and Africa at Siemens PLM Software. Prior to this, Guy ran a number of country operations for UGS (UK), PeopleSoft (Spain) and J.D. Edwards (Nordic & Germany). He joined the software industry in 1996 following a successful sales career in IBM.

Stephan Schmitt

Stephan Schmitt

Chief Marketing Officer

Stephan Schmitt joined Lumesse in April 2014 as Chief Marketing Officer to provide executive marketing leadership for Lumesse’s global operations.

Stephan is an industry veteran with more than 20 years of experience in a series of marketing leadership roles within the tech industry – at both an enterprise and start-up level.

Following a highly successful marketing career at HP Stephan has more recently been involved in a series of innovative new technologies start-ups in the US to help develop their strategy and successful market penetration including SimplyLEDs where he served as a partner and company officer. He also serves as a board member at start-ups ReadyReceipts, Cymbrio and SimplyLEDs.

Prior to this, Stephan was vice president of worldwide marketing at HP’s StorageWorks division where he was overseeing and directing the entire marketing mix for a business unit with $4 billion in revenue.

Stephan joined HP in 1991 in Germany and has held senior European marketing and management positions. In his last European assignment, he managed the commercial supplies business in Europe, the Middle East and Africa before moving to the US to become vice president of marketing for the HP printing supplies business.

Stephan graduated from the Karlsruhe Institute of Technology, Germany. He holds a University Diploma in mechanical engineering, computer science and business administration.

Steve Hewitt

Steve Hewitt

HR Director

The HR function within Lumesse is led by Steve Hewitt. The mission of the Lumesse HR function is to make the talent management values and proposition that form the heart of our offering, live within our own organisation. That means that our customers benefit from better informed, more knowledgeable and engaged people from Lumesse performing at their highest level.

Steve joined Lumesse in November 2007 and became HR Director for the business at the beginning of 2010. As an HR practitioner with some 20 years hi-tech experience Steve previously led international HR teams in organisations such as Groupe Bull, BMC Software and Anite.

Alan Dean

Customer Success Programmes Director

As part of our commitment ensuring that we improve the working lives of our customers, and help ensure they can succeed through the uses of our solutions, Alan leads our Customer Success Programmes. Within this role he has responsibility for working across all functions to ensure that we have the cross-functional programmes needed to ensure we deliver on our customer promise.

Alan has almost unique experience within Lumesse having had senior leadership roles within the Professional services organisation and having most recently led the Operations function – responsible for our Hosting and Infrastructure operations. Prior to Lumesse Alan held a Senior Project Management role at KPMG.


Carole Pitts

Head of Customer Support

Carole’s role is to make sure that every Lumesse customer, regardless of location, product in use, or language spoken, has outstanding support.

Carole joined Lumesse in March 2011, bringing more than twenty years' experience of operating and heading up International Customer Support Centres, including Silverpop Systems and Serena Software, where she led and established award-winning multilingual Customer Support teams. Carole holds an MSc in Computer Science from the University of Hertfordshire.

Charles M. Doucot

SVP & GM Special Projects

Charles M. Doucot, with his more than 20 years of experience in sales and operational leadership in the tech industry including Sybase and HP, has joined Lumesse to lead our Special Projects team globally.

Charles joins Lumesse from information management software provider Kalido where he was vice president of worldwide sales with responsibility for global sales, pre-sales engineering, partner development and channel sales. Prior to this he served as senior vice president & managing director, Americas Operations at IDS Scheer, a provider of business process management software.

At Sybase Charles served as vice president and general manager Sales and Channels, where he delivered record results across multiple product lines. During his 15 years at HP Charles held numerous sales, management and executive positions, including assignments in OEM sales, strategic alliances and services.

Charles graduated from Northeastern University with a Bachelor of Science in Electrical Engineering and completed The General Manager Program™, an executive education course, at Harvard Business School.