Services and support

Inspiring people - the Lumesse difference

Great technology is important. People make the difference.

From our multicultural background and presence we know that even countries that share a border can be hugely different. That's why we have experienced teams available around the world, in the places you work, who speak your language and understand your culture and business practices.

Unlike others, we have twice as many people devoted to service versus sales, and our most important business metric is happy customers. We've even been recognized by Bersin & Associates for industry-leading customer satisfaction.

• Implementation: Focused expertize from local teams, overseen by highly-capable PRINCE2-certified project managers.
• Training: Practical training programs that will get your people off to a flying start.
• Best practice: The best in the business advising you on our products and solutions.
• Support: Local to you and always ready to help, backed by an online portal and with optional 24/5 premium support.

Looking for Support?

If you're looking for Support right now you can log onto our customer community portal to find information or report an issue. Alternatively, please email or phone your local support team.